Business Information
Business Information
Trade Name
World11
Legal Business Name
Global Legends LLC
Business Address
9380 SW 72ND ST, Suite B 214
Miami, FL 33173
United States
Country of Registration
United States
Website
Customer Support
Email: support@world11.shop
Business Hours:
Monday – Friday
8:00 AM – 6:00 PM (London Time)
We aim to respond to all customer inquiries within 24–48 business hours.
Business Activities
World11 is an independent online retailer specializing in football-inspired apparel and accessories. We work with trusted international suppliers and logistics partners to provide customers worldwide with high-quality products and a secure online shopping experience.
Our mission is to make football culture accessible to fans around the globe through reliable service, transparent policies, and carefully selected products.
Order Processing
All orders are processed within 1–5 business days after payment confirmation.
Estimated delivery time after shipment is 10–20 business days, depending on the destination country, customs procedures, and local carrier performance.
Tracking information is provided for every order once it has been dispatched.
Returns & Exchanges
Customers may request:
- Size exchanges within 7 days of delivery for eligible products.
- Returns within 30 days of delivery, subject to our Refund Policy.
- A 14-day withdrawal period for customers located in the European Union, where required by applicable consumer protection laws.
- A 30-Day Manufacturing Quality Guarantee covering verified manufacturing defects.
For assistance with returns, exchanges, or warranty claims, please contact:
Secure Payments
World11 uses trusted third-party payment providers to securely process all transactions.
Payment information is encrypted and handled in accordance with PCI DSS (Payment Card Industry Data Security Standard) requirements. World11 does not store complete credit card numbers or CVV security codes.
Legal Notice
World11 is operated by Global Legends LLC.
Unless expressly stated otherwise, World11 is not affiliated with, endorsed by, sponsored by, or officially associated with any football club, league, federation, competition, manufacturer, or trademark owner.
All trademarks, logos, club names, player names, competition names, and brand names remain the property of their respective owners and are used solely for identification and descriptive purposes where permitted by applicable law.
Customer Commitment
At World11, we are committed to providing:
- Transparent business practices.
- Secure online payments.
- Worldwide shipping.
- Reliable customer support.
- Fair return and refund policies.
- Continuous improvement of our products and services.
Customer satisfaction remains our highest priority, and we strive to provide a professional and trustworthy shopping experience for football fans around the world.